At Ocean Kings, we want you to be 100% satisfied with your purchase. If you receive a defective product, an incorrect size or you are unsatisfied for any reason whatsoever, simply send the item back for a refund or exchange within 30 days from the purchase date.
Refunds will be based on method of original payment. Items returned must be unworn, unwashed with original packaging and tags in tact.
Please make sure to ship the package with a carrier that can provide tracking and insurance. We cannot replace packages lost during return shipment if proof of tracking is unavailable. Typical turnaround time for returns and/or exchanges – with shipping – is about three (3) weeks. For faster turnaround, please use an expedited shipping service (such as overnight or 2nd day).
Please provide a copy of your receipt for a full refund.
If you are mailing an item to us, please make sure to include a note with your name, a physical return address, daytime phone number, what you are sending in and why, and what you would like to have happen.
Returns should be sent to:
Ocean Kings, Inc.
3001 SW 28th Lane, Suite 1
Coconut Grove, FL 33133
PLEASE NOTE, OUR RETURN POLICY APPLIES TO MERCHANDISE PURCHASED ON OCEANKINGS.COM ONLY. ITEMS PURCHASED ELSEWHERE SHOULD BE RETURNED TO THE ORIGINAL PLACE OF PURCHASE.